Privacy Policy

Last modified: June 6, 2024

Introduction

OrthoAtlanta, LLC / IntraHealth Group, LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy (“Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit our website (our "Website"), and any other websites or applications we may provide that link to this Privacy Policy (collectively, our “Services’), as well as our practices for collecting, using, maintaining, protecting, and disclosing that information. WHEN YOU ACCESS OUR WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP ACCESSING OR USING OUR WEBSITE. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This Privacy Policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

PLEASE KNOW: Our Notice of Privacy Practices is a separate document. It governs how medical information about you may be used and disclosed in accordance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Our Notice of Privacy Practices can be accessed at the bottom of our Website or by clicking [link].

MEDICAL DISCLAIMER. IF THIS IS A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION. DO NOT RELY ON ELECTRONIC COMMUNICATIONS OR THIS WEBSITE FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS. THIS WEBSITE IS NOT DESIGNED TO FACILITATE MEDICAL EMERGENCIES. WE CANNOT GUARANTEE RESPONSE TIMES IF YOU CHOOSE TO USE THIS WEBSITE IN THE EVENT OF A MEDICAL EMERGENCY.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including:

• Personal Information: Information by which you may be personally identified, such as name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline. As a general policy, we do not automatically collect your personal information when you visit our Website, and you can generally access and browse our Website at any time without providing any personal information. However, when you register, and at other times during your use of the Website, we will collect personal information to the extent that you choose to provide such information to us. Certain information may not be personal information when standing alone (e.g., your age), but may become so when combined with other information (e.g., your age and name). Whether you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content on the website;
• Non-Personal Information: That is about you but individually does not identify you, such as website usage, traffic patterns, site performance and related statistics based on our tracking of your visits to our website. This may also include, but is not limited to, the type of browser you are using, the third-party website from which your visit originated, the operating system you are using, the domain name of your internet service provider, the search terms you use on our website, and the specific webpages you visit.

We collect this information:

• Directly from you when you provide it to us.
• Directly from web server logs.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies

Information You Provide to Us 

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. For example, if applying for a job through the Website, we may request you to fill out a form with information such as your name, e-mail address, phone number, and work experience. This could also include information provided at the time of registering to use our Website or requesting further services. We may also ask you for information when you report a problem with our Website. If you do not provide the information required to submit the forms, we may not be able to provide you with related features and services. In some cases, you may have the opportunity to enter into our secure forms any content that you choose. You are responsible for such content and we reserve the right to use such content as part of our Services and we may contact you with follow-up information related to your request unless you indicate by checking the appropriate box that you wish to op-out. This information may be shared with third parties such as our affiliates and management or managed organizations.
• Records and copies of your correspondence (including email addresses), if you contact us or request to receive recurring informational or promotional newsletters via email from us and/or directly from third parties. In order to subscribe to our newsletters via email, we need your contact information, like name and email address. You can unsubscribe from the newsletters by simply clicking on the "unsubscribe" link at the bottom of any email newsletter. PLEASE KNOW: "Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through email. Our newsletter service is furnished by Health Banks Patient Pulse. You can find more information concerning Health Bank and its privacy practices on its website here.
• Your responses to surveys that we might ask you to complete for research purposes or to understand the needs of our visitors so that we can improve our Website. We generally do not ask for information in our surveys that would personally identify you. If we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an email address) in a survey, it is shared only with those people who have a reasonable need to see it.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
• Third-party website you linked to from our Services.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here [URL LINK TO DO NOT TRACK DISCLOSURES] for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.]

We use this information to analyze and improve our Services, monitor traffic and usage patterns for information security purposes, and to help make our Services more useful.

The information we collect automatically does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

Regarding your IP address, we automatically collect IP addresses of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors. Please note that although such information is not personally identifiable, we can determine from an IP address a visitor's Internet Service Provider and the geographic location of his or her point of connectivity.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. You can delete our cookies at any time. The "help" section, located on the toolbar of most browsers, will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. Since cookies allow you to take full advantage of some of our website's best features, we recommend that you leave them turned on. We use Google Analytics, a web analytics service provided by Google LLC, on some of our Sites to help us analyze the traffic and user activity on our Site. Please see Google's Privacy and Terms for more information on how Google Analytics processes Personal Information. By using a browser plugin provided by Google, you can opt out of Google Analytics for the web. You can opt out of Google Analytics through the Cookie Preferences link found in the footer of our websites. We may display content from third-party platforms or services that allow you to view their hosted content directly from the pages of our Site and interact with them. For example, we use YouTube, a video sharing and social media platform provided by Google LLC, to embed video content on our Site. Google's Privacy Policy explains how YouTube/Google treat your personal data and protect your privacy when you provide your personal data in connection with your access and use of their services. Some of features of our Services (such as social media widgets that allow you to share content) may use cookies or other methods to gather information regarding your use of the Services and may combine the information in these cookies with any of Personal Information about you that they may have. The use of such information by a third-party depends on the privacy policy of that third-party.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
• We reserve the right to share aggregated site statistics monitored by cookies and web beacons with our affiliates and partner companies. We treat the information of everyone who comes to our Services in accordance with this Privacy Policy. We do not honor Do Not Track (DNT) requests. To determine whether any of our third-party service providers honor DNT requests, please read their respective privacy policies.

We do not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about you that we collect from other sources or that you provide to us.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

We use Google Ads, the Google Marketing Platform and related marketing and advertising services provided by Google, LLC in connection with our Site and general corporate advertising and marketing operations for purposes of, among other things, online advertising, which includes remarketing, re-engagement, or similar audience and advertising and marketing features. You can control the information Google uses to show you ads by changing your Google Ad Personalization Settings. Additionally, you can learn more about Google ad personalization and additional controls available to you by visiting Google Ad Help.

We use X Ads, an advertising and analytics service provided by X Corp., in connection with our Site to run advertising and marketing campaigns on X (formerly known as Twitter). You can opt out of X's interest-based advertising through an applicable opt-out mechanism specified by X.

We use Facebook Ads, Instagram Ads and related services provided by Meta Platforms, Inc. ("Meta") in connection with our Site to run advertising and marketing campaigns on Facebook, Instagram, and related services provided by Meta. Meta's Cookie Policy explains how Meta uses data to show you ads and how you can control usage.

We use LinkedIn Ads and related services provided by LinkedIn Corporation to run advertising and marketing campaigns on LinkedIn. LinkedIn's Cookie Policy explains how LinkedIn uses LinkedIn Members data to show you ads and how you can control usage.

You can learn about additional steps that you may take to opt out of interest-based advertising when browsing the web by visiting National Advertising Initiative (NAI) Consumer Opt Out.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To tell you about health-related programs and services that may be of interest to you.
• To respond to emails, provide customer support, enforce our Website Terms and Conditions or other similar maters.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• To help us run and maintain our website, study traffic patterns and generally learn about the usage of our website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We do not sell, lease, rent or otherwise disclose the Personal Information collected from our Website to any third-parties unless stated herein or with your consent.

We may disclose personal information that we collect, or you provide as described in this privacy policy:

• To our subsidiaries and affiliates and any third parties who assist us in providing services to users of our Website including, without limitation, credit card processing, database management, e-mail distribution, and website management.
• To contractors, service providers, and other third parties we use to support our business.
• In the unlikely event that all or substantially all of our assets relating to our website are sold or transferred to another party, your personally identifiable information may be transferred to this acquiring entity, though we will take reasonable steps to ensure that your preferences are followed.
• To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of our Website, we will transmit the contents of that email and your email address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To healthcare providers who may have access to Personal Information for administrative and healthcare services. We may also use Personal Information to respond to and fulfill your orders and requests.
• We may disclose Personal Information about you if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our terms of use, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to our or third parties' rights, property or safety.
• To authorized representatives who are managing your account on your behalf (e.g., a parent managing the account of their child), as you may authorize or as provided for under applicable law.

At times, you may direct away from our website. This Privacy Policy does not apply to information collected by third party websites, software or services accessible through our website, which are governed by the terms of service and privacy policies of the providers of such services. For example, if you schedule an appointment on our Website. Even if the third party is affiliated with us, we have no control over these linked sites or services, each of which has separate privacy and data collection practices independent of us. Data collected by third party websites (even if offered on or through our site) is not received by us. As such, we are not responsible for the privacy practices or the content of any such websites or liable for the acts or omissions of such third parties. These linked sites are only for your convenience and you therefore access them at your own risk. Nonetheless, we seek to protect the integrity of our website and the links on our website and therefore request any feedback on not only our website, but for sites our website links to as well (including if a specific link does not work).

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Data Security

Customer information collected on our websites and through our services may be stored and processed in the United States or any other country in which we or our service providers maintain facilities. While we sometimes ask for credit card numbers for certain service transactions, and either pass them on to a credit card processing service or process them manually, we do not store credit card numbers online.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Once the information is sent to our site, it is kept in secure databases where it is not available to users on the Internet. We periodically review and modify, where appropriate, our security policies and procedures. We use reasonable care to protect your personally identifiable and confidential information provided by you to our site. We have in place a security program that seeks to mitigate this risk substantially. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information. In the unfortunate event that your "personally identifiable information" (as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, we may notify you by e-mail (at our sole and absolute discretion) to the last e-mail address you have provided us in the most expedient time reasonable under the circumstances; provided, however, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Disclaimers and Limitations

DISCLAIMER OF WARRANTY MATERIALS, SERVICES AND OTHER INFORMATION ARE PROVIDED BY US FOR EDUCATIONAL PURPOSES ONLY. WE MAKE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TITLE OR NON INFRINGEMENT. PLEASE NOTE THAT, BY ITS VERY NATURE, A WEBSITE CANNOT BE ABSOLUTELY PROTECTED AGAINST INTENTIONAL OR MALICIOUS INTRUSION ATTEMPTS. FURTHERMORE, WE DO NOT CONTROL THE DEVICES OR COMPUTERS OR THE INTERNET OVER WHICH YOU MAY CHOOSE TO SEND CONFIDENTIAL PERSONAL INFORMATION AND CANNOT, THEREFORE, PREVENT SUCH INTERCEPTIONS OF COMPROMISES TO YOUR INFORMATION WHILE IN TRANSIT TO US. THEREFORE, WE HEREBY MAKE NO GUARANTEE AS TO SECURITY, INTEGRITY OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS WEBSITE, OR STORED WITHIN THIS WEBSITE. BEYOND OUR REASONABLE CARE TO SAFEGUARD YOUR INFORMATION WHILE IN TRANSIT, WE CANNOT AND DO NOT GUARANTEE THE ABSOLUTE SECURITY OF ELECTRONIC COMMUNICATIONS OR TRANSMISSIONS SINCE ANY TRANSMISSION MADE OVER THE INTERNET BY ANY ORGANIZATION OR ANY INDIVIDUAL RUNS THE RISK OF INTERCEPTION. IN ADDITION, WE HEREBY MAKE NO GUARANTEE AS TO SECURITY, INTEGRITY OR CONFIDENTIALITY OF ANY INFORMATION TRANSMITTED TO OR FROM THIS WEBSITE, OR STORED WITHIN THIS WEBSITE. LIMITATION OF LIABILITY YOU ASSUME THE SOLE RISK OF TRANSMITTING YOUR INFORMATION AS IT RELATES TO THE USE OF THIS WEBSITE, AND FOR ANY DATA CORRUPTIONS, INTENTIONAL INTERCEPTIONS, INTRUSIONS OR UNAUTHORIZED ACCESS TO INFORMATION, OR OF ANY DELAYS, INTERRUPTIONS TO OR FAILURES PREVENTING THE USE THIS WEBSITE. IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR MONETARY DAMAGES, INCLUDING FEES, AND PENALTIES IN CONNECTION WITH YOUR USE OF MATERIALS POSTED ON THIS SITE OR CONNECTIVITY TO OR FROM THIS SITE TO ANY OTHER SITE.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices or your experience with our Website, please do not hesitate to contact: [add email for website admin].

You may also contact the OrthoAtlanta Corporate Compliance Department below:

900 Circle 75 Parkway

Suite 1700

Atlanta, Georgia 30339

compliance@intrahealthgroup.com